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Hi Sam, great video! One of the brands that I partner with (High quality sportswear company based in Thailand) and stock items from do not have SKUs/EANs for their products, therefore these products are of course being disapproved in GMC. However, I see other stores in my niche have active google shopping ads for these same products, so they must have found a way around the GMC disapproval. Can you think of any way in which I can get around this issue? I had an idea of listing the products as custom products/setting the product identifier as non existent, however I'm not sure whether this will work. Any ideas would be greatly helpful, thank you.
Hi Dominic,
Thank you for the kind words!
There are 2 things you can do if there are no GTINs available for the products you're selling.
1. Put the [identifier_exists] attribute as NO. Google won't ask for it, unless Google already knows there's a GTIN for that product.
2. Put the [identifier_exists] attribute as YES. Provide [brand] and [mpn] attributes. Google only needs 2 of the following 3 filled out: GTIN, brand, MPN.
Hi Sam, My Gmc got suspended due to misrepresentation, I listed bags as custom products, and I did everything following google policies, In the end, got suspended, Any ideas would be greatly helpful, thank you.?
Hi Khizar,
It's hard to diagnose without looking at the account, but we provide a GMC Suspension Audit that deals with exactly that. Check out the service here : https://keycommerce.com/google-merchant-center-suspension-audit/
I have about 100 disapproved products and the error code says verbatim ” You are missing a value for . ” No other info. What??
Hi Barbara,
Is the account under suspension or you just have disapproved products?
It's hard to say without a screenshot, but I would contact Google Merchant Center support and check with them if they can see why the products are disapproved.
I can't find the fetch feed capability right now after making changes.
Hi Kathi,
Often it takes some time before Google implements any updates and allows full functionality.
Hello thank you all
I am wondering if there is any problem if I try to set up a product with direct uploads to google merchant Center and delete the feed to try again?
Hi Anass,
It's fine to do the above, you shouldn't have any issues.
Hi Sam, I'm seeing that my products status is disapproved or invalid and it doesn't give me a reason why or a way to fix it. What should I do?
Hi Carl,
The availability for your products is set to “pre-order”. The issue may be happening due to missing a required attribute such as “availability date”
You need to add a value that meets the product specification for availability. For example, if your products are set to “pre-order” then you need to add the “availability date” attribute and resubmit the product feed.
You can also check this article for more details:
https://support.google.com/merchants/answer/6324470?sjid=14449353624131099177-SA