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very very very good cource
Thank you for the kind words Emon!
I have used 3 different email addresses including a gmail account. I haven't received any email in all 3 addresses
This includes all the previous pages
Me too!!
Hi Chlomo,
Please click on this link, it will take you directly to the download page: https://keycommerce.com/your-download/website-compliance-template-pack
Thanks. This link is helpful.
this link does not work
Good day Elena,
If you click on the button at the bottom of the page you will be directed to the correct download page. Here is the direct link to the downloads page section: https://keycommerce.com/google-mega-shopping-course-links/?lesson-1-6
I have used 2 different email addresses including a gmail account. I haven’t received any email in all 2 addresses
Hi Srikumar,
Please click on this link, it will take you directly to the download page: https://keycommerce.com/your-download/website-compliance-template-pack
Thanks for your direct download link @Ela Bruce
Hello, when will the templates be available for download?
Hi Owen,
Please click on this link, it will take you directly to the download page: https://keycommerce.com/your-download/website-compliance-template-pack
The email never comes :/
Hi Martin,
I’m sorry that you’re having issues with the download. Try this link. It will take you to the download page: https://keycommerce.com/your-download/website-compliance-template-pack
Let me know if it works for you.
Hi Sam, You've done a fantastic job once again by providing the compliance template pack and nailing the topic.
Thank you very much for your efforts and such great work.
Thank you for your kinds words 🙂
Hello and thank you for this wonderful course. I have a question regarding contact details. My website is a blog kind of website where I recently added an online shop. My issue is that I am constantly traveling (being a digital nomad) and although I am registered in my home country, I don't have a physical address there and I don't have a phone number that I can use. My phone numbers are also constantly changing according to my location at the time. What should I do? Is there a way to make it work? (Preferably cheap or free) If not, should I move forward with the google shopping or look for other solutions?
Hi Anna,
Google is quite strict when it comes to addresses for ecommerce businesses. Google doesn’t like PO boxes or virtual addresses, they want the real address of the business. For the phone number you may want to consider VOIP and link your mobile number to it, of course your would need to update it every time you change numbers.
Can your return policy, T&C's, etc. be on an FAQ page? Or, do they need separate pages?
Hi Kyle,
You need to have separate pages for all policies (Shipping, Refunds & Returns, Terms & Conditions, and Privacy policy), and they must be accessible from the footer.
hi there, quick question regarding the business address. I am an online business only, I dont have a PO Box and I dont want to leave my home address. Any advice? and then phone number, I just have a mobile, dont particularly want to get spammed on either the contact us form or mobile, should I add a captcha?
Hi Elizabeth,
Google doesn’t approve of PO boxes or virtual addresses, they want the real address of the business. Regarding the captcha, it's fine to add one to your contact form.
Hi where can i find the check list please for product page
Hi Hicham,
At the bottom of the page you can fill in the form to download the compliance pack, inside you'll also find the product page checklist.
I have downloaded the template but it's showing this type of file does not support it. What should I do now to open the template?
Hi Bikash,
The Compliance pack comes in folder Zip format which you need to extract onto your PC before using. Each document within the file is a Word doc. Let me know if this helps or if you are still having problems, and which files you are having issues with.
Hi, thanks for the great content! Does The product image has to have a white background?
Hi Krystal,
For product images, the best practice is to use a solid white or transparent background. These background colors ensure that your image works with a variety of design elements. Also, the image needs to show a clear view of the main product being sold.
Hi Maheer,
For the Terms and Service page, you can check out this video: How to create legal pages for ecommerce. I'm not sure about what you mean by the first question, but if you're talking about requesting a review, then yes, you can do that from Pakistan.
For the third question, no, it shouldn't matter. Both Shopify and WordPress have themes that work fine.
Can you please guide me, is it necessary to use LLC or UK Ltd or Any registered business number on policy pages?
Hi Maheer,
I don't think it is necessary to use your business registration number, but you do need to have your business details relevant for the country you're selling from, such as business name, address, contact details.
Amazing content. Thank you so much for all this valuable information and the provided templates.
Hi Frank,
Thank you for the kind words, we're happy to hear that you're getting value from our content.
Sir! how can I download these videos from your website?
Good day Muhammad,
You can watch the video on YouTube and you can download then from there.
Hey Every time I click any of the download links I just go to a page with a JPG. I may be doing something wrong, but can't figure out what 🙂
Awesome content!
Hi Mathias,
Our apologies for the glitch. Please click on this link to get the download: https://keycommerce.com/compliance-template-pack
It will automatically download a zip folder which you need to extract on your PC.
Thank you very much <3
Hello there,
I have a question please, I hope someone can help me.
If Google doesn't approve virtual address or PO Box, how can I get this part done if I want to use Google shopping ads?
Can I still get my store approved for Google shopping without having an actual address? I got my own virtual address from ipostal1, but now I see you are saying that Google won't approve it!
I would love to know the solution for this issue please.
Thank you so much for your time in advance.
Hi Jordan,
Unfortunately, Google does not allow virtual or PO Box addresses. If you need to use a PO Box it needs to be used together with a physical address. You can view the complete guidelines on the image below.
I can’t download the template
Hi Shakeel,
We have tested the links and they do work, the download starts immediately and downloads as a zip file that needs to be extracted.
Hi, I have been trying to download the template pack but am unable as it keeps giving me a 404 error, page not found, is there perhaps a new link to this page?
Hi Meagan,
My apologies for the issue. Please click here: LINK
It will take you to the download section for this pack.
Hi, cant find the page. Tried clicking the link provided below. But still the same
Hi Mich,
Is it the page or the template pack that you can't access?
yup love it
Very impressed here with this course, very easy to follow, I've paid for a lot worse courses.
Looking forward to the rest of it.
FYI – the YouTube feed has disappeared from each lesson page.
Hi Michael,
I apologize for any issues you may have. Everything seems to be working fine on our side. Can you clear cache and try again?
Thank you, this course is very valuable
For someone who does not live in the US and is drop shipping to the US, is it possible to enter the supplier's warehouse address on the site instead of his own address? Does Google not understand?
Hi Shobair,
Google wants an address that customers can send returns to. If your supplier is where returns are going to then it shouldn't be a problem. However, this has to match all your business details online. You can find more information on addresses at this link: https://support.google.com/business/answer/3038177?hl=en#zippy=%2Caddress
Hi Ela thanks
Yes, my supplier is in the United States and has warehouses in China and the United States. I put my location address in my store and on Google Merchant Center, the address of my supplier's warehouse in the United States, and for now, Google has confirmed it, I'm afraid there will be a problem later. But the US number I entered belongs to me